Hi, I'm Cristina,
a skilled Customer Support and reliable Virtual Assistant
I have an over eight years of work experience in the field of Customer Service. Been with well established BPO companies in the Philippines and familiarized myself with the different platforms typically used in providing customer service virtually. I also had my fair share of experience as a Virtual Assistant. I worked for an E-commerce business that allowed me to gain the knowledge and skills necessary to perform the different tasks of a virtual assistant. During my spare time, I would spend it productively on learning new things that can help me further improve.
What Can I Do For You?
I can help with administrative tasks like scheduling appointments, travel arrangments, conduct research, and email management. I also have a creative side and can do basic graphic designs using Photoshop and Canva. Most of all, I can assist with customer inquiries such as orders status, processing and billing.
Administrative Support
I'm a dedicated and reliable virtual assistant. I will help you from the very basic to up to a complex task. Learned from experience when I worked as an E-commerce business support way back Nov 2017- Feb 2018.
Customer Support
With over eight years of experience as a Customer Support Associate, you can count on me to provide satisfactory service to your customers. I am familiar with using a lot of softwares such as Zendesk, Shopify, Magento, Siebel, Kustomer.
Project Management
Being a typically organized individual, I would ensure that the tasks I am assigned to will be dealt accordingly with efficiency, discipline and utmost attention. I am familiar with using Asana, Google Suite, Slack and Zoom.
Social Media Management
Will go beyond your expectation to help in converting the followers/subscribers to sales. I had my fair share of experience as a Social Media moderator for a start-up business namely, Eddy The Teddy Bear (Facebook page).
Data & Research
I can type fast and efficient given the 65-75 wpm with 99% accuracy. Resourcesfulness is also one of my top qualities. You can rely on me when it comes to conducting necessary research to help boost the business.
Personal Assistant
I will make your work life easy by being your one call away assistant. I'm more than willing to do whatever it takes to prove my value to the business.
Service Proven and Trusted
Reliable, Committed
"Maria Cristina has been a part of my company journey and it is my absolute pleasure to recommend her. She worked as a Social Media Assistant/Lead Outreach via Email for my Digital Service business and Facebook business page for about 4 months.
Please feel free to contact me at eddytheteddyett@gmail.com should you like to discuss her qualifications and experience further. I'd be happy to expand on my recommendation."
Scott C.
Eddy the Teddy Bear