About

I'm a skilled customer support representative with fair share of work experience as a social media assistant/virtual assistant. 

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I completed a Two-Year Diploma Course focused on studying basic computer programming, networking and PC hardware and software troubleshooting.

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I started my CSR career under a BPO company, Teletech. I worked there for 5 years and one month as a Chat Support Associate handling customer inquiries on their mobile and internet plans. Then, I ventured in freelancing and worked as a virtual assistant for an E-commerce business, Eddy the Teddy. I supported the business by overseeing their social media page as well doing email outreach to prospective customers. I came back to the BPO corporate world after four months and then handled lots of campaigns such as pet care service, movie subscription service and data analysis.

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When the pandemic hits, many business including my last BPO company transitioned to work from home setting. After more than three years with them, I finally decided that I really wanted to pursue my freelancing career. Here I am now, looking to land a permanent online job where I can contribute my expertise and skills and also further develop myself.